Explorations
Love Excel but work in Operations?
This is not a career checklist type of post, just some advice and guidance.
Submitsheet
A focused tool for replacing spreadsheet-driven submission workflows.
Yellow, Green, Black Six Sigma Practitioners - What’s the difference?
A practical explanation of the different Six Sigma belt levels, their skills and their responsibilities.
Maximizing Efficiency for Small-Medium Sized Businesses with Lean Six Sigma.
How smaller businesses can use Lean Six Sigma to improve efficiency, reduce costs and remove waste.
Customer Experience (CX) Journey, Do I need a map?
A customer journey map gives you an outside-in view of the experience people have with your business, service or product.
Automation What Why How of RPA.
RPA can boost efficiency and reduce cost without requiring slow and expensive technical change.
10 Things I learned from my company's GDPR programme.
Ten lessons from supporting a large GDPR programme from an operational perspective.
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